Governance at scale. Built repeatable content systems, templates, and measurement-driven iteration that improve audience experience and reduce operational drag.
Featured project summary
My role: program leader and systems designer (content strategy, editorial standards, delivery workflows, evaluation).
Focus: consistency, accessibility, and outcomes-based alignment across courses.
Close the loop: use feedback and evaluations to revise courses and improve outcomes.
What I built
Consistent lesson-plan format for in-class delivery and continuity.
Activity handouts that translate abstract concepts into concrete production moves.
Rubrics and templates that reduce ambiguity and improve student confidence.
Assessment alignment language for program outcomes and reporting.
How I led delivery
Build course assets as a coherent system, not one-off documents.
Revise between terms based on what confused students, what took too long, and what produced the best work.
Maintain consistency across documents so students always know where to find what they need.
Results
Improved student experience and course performance by revising course design between terms (clearer expectations, better pacing, less confusion).
Raised overall teaching evaluation averages from Fall to Spring (from 4.30 to 4.77), with Spring courses receiving perfect scores in every category in at least one course.
Supported revision and launch of multiple new and updated courses aligned to institutional learning outcomes and industry trends.
Supported departmental assessment alignment with OAR requirements through clearer documentation and outcomes-based framing.