Case study
Teaching systems (governance at scale)
Governance at scale. Built repeatable content systems, templates, and measurement-driven iteration that improve audience experience and reduce operational drag.

Featured project summary

  • My role: program leader and systems designer (content strategy, editorial standards, delivery workflows, evaluation).
  • Focus: consistency, accessibility, and outcomes-based alignment across courses.
  • Primary outputs: syllabi, lesson plans, activity handouts, rubrics, quizzes, templates, and course revisions.

Context or challenge

  • Make expectations clear and repeatable, so students can focus on learning and production.
  • Design course assets that scale across sections and semesters without losing quality.
  • Align teaching and assessment with institutional outcomes and required reporting.

Audience

  • Students (majors and non-majors) needing clarity and confidence.
  • Faculty and department stakeholders (alignment, assessment, and course coherence).
  • Institutional reporting requirements (OAR, program outcomes, and documentation readiness).

Approach

  • Governance mindset: standards for voice, structure, and grading fairness.
  • Template first: reusable lesson-plan and handout structures to speed production.
  • Accessibility baseline: readable formatting, clear instructions, caption/alt-text ready workflows.
  • Close the loop: use feedback and evaluations to revise courses and improve outcomes.

What I built

  • Consistent lesson-plan format for in-class delivery and continuity.
  • Activity handouts that translate abstract concepts into concrete production moves.
  • Rubrics and templates that reduce ambiguity and improve student confidence.
  • Assessment alignment language for program outcomes and reporting.

How I led delivery

  • Build course assets as a coherent system, not one-off documents.
  • Revise between terms based on what confused students, what took too long, and what produced the best work.
  • Maintain consistency across documents so students always know where to find what they need.

Results

  • Improved student experience and course performance by revising course design between terms (clearer expectations, better pacing, less confusion).
  • Raised overall teaching evaluation averages from Fall to Spring (from 4.30 to 4.77), with Spring courses receiving perfect scores in every category in at least one course.
  • Supported revision and launch of multiple new and updated courses aligned to institutional learning outcomes and industry trends.
  • Supported departmental assessment alignment with OAR requirements through clearer documentation and outcomes-based framing.